Effective Information Flow Improves Efficiency and Productivity

Leverage on ELAINE to Facilitate Knowledge Transfer

Leverage on ELAINE to Facilitate Knowledge Transfer

The Importance of Knowledge Transfer

Since the onset of the COVID-19 pandemic, there is a surge of retirements last year. Quitting spree continues when there are 11 million open jobs in 2021. Many are changing jobs with better pay/better suited working environment. There is a tremendous amount of knowledge and expertise leaving with the outflow workforce.


The Problem

To avoid a talent gap, a knowledge transfer strategy can ensure the retention of knowledge, skills and talents. However, it takes time for a new hire to get up to speed with the knowledge, especially when learning a new subject, and there are many unfamiliar terms.

Knowledge exists as unstructured text, i.e. notes and documentations, meeting minutes, Wikipedia, user stories, transcripts . . .

Search engine can help to find documents by keywords, but unable to tap into the underlying knowledge. Context and semantics with embedded esoteric terms make it difficult to digest.


The Solution

ELAINE helps to break down the knowledge into bite size, draws relationships between stories to simplify complex narrative, boosts cognition.

Professional workers are more productive when semantics of knowledge are rendered as navigable knowledge maps.


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