Earnings Intelligence - FDX 2021/06/24

High Level Abstraction (HLA)	FDX 2021/06/24
(1) (growth,e-commerce,volume,day)	100.00
(2) (growth,e-commerce,business,volume)	77.13
(3) (growth,e-commerce,revenue,international)	61.77
(4) (e-commerce,business,yield)	48.60
(5) (e-commerce,volume,yield)	48.55
(6) (growth,business,yield)	48.14
(7) (growth,e-commerce,business,yield)	47.85
(8) (growth,e-commerce,volume,yield)	46.66
(9) (growth,volume,business,yield)	46.24
(10) (growth,volume,yield)	46.08
(11) (volume,business,yield)	46.00
(12) (e-commerce,solutions,year-over-year)	45.91
(13) (growth,e-commerce,volume,year-over-year)	45.50
(14) (e-commerce,business,recovery)	45.00
(15) (e-commerce,volume,recovery)	44.76
(16) (growth,e-commerce,business,recovery)	44.67
(17) (growth,e-commerce,volume,recovery)	43.44
(18) (growth,volume,business,recovery)	43.10
(19) (growth,e-commerce,volume,global)	42.77
(20) (growth,volume,business,global)	42.61
(21) (growth,volume,global)	42.44
(22) (growth,business,drive,fy22)	42.24
(23) (growth,e-commerce,volume,fy22)	42.03
(24) (growth,volume,business,fy22)	41.91
(25) (growth,business,year-over-year)	41.45
(26) (growth,e-commerce,business,year-over-year)	41.16
(27) (growth,revenue,operating,margin)	40.83
(28) (growth,e-commerce,year-over-year)	39.88
(29) (e-commerce,business,volume)	39.39
(30) (e-commerce,business,united_states)	36.71
(31) (growth,business,united_states)	36.33
(32) (growth,e-commerce,business,united_states)	36.04
(33) (e-commerce,business,revenue)	34.76
(34) (growth,e-commerce,business,revenue)	34.52
(35) (e-commerce,day,ground_sunday)	33.57
(36) (growth,e-commerce,day,ground_sunday)	33.40
(37) (e-commerce,day,amazon)	33.32
(38) (e-commerce,volume,day,amazon)	32.91
(39) (growth,e-commerce,day,amazon)	32.58
(40) (growth,volume,day,amazon)	31.67
(41) (volume,day,amazon)	31.38
(42) (growth,revenue,margin,international)	29.81
(43) (growth,revenue,operating,international)	29.48
(44) (growth,e-commerce,international,operating)	29.31
(45) (growth,e-commerce,revenue,operating)	28.45
(46) (growth,international,operating)	27.91
(47) (growth,e-commerce,international,margin)	27.75
(48) (growth,e-commerce,revenue,margin)	26.88
(49) (growth,international,margin)	26.34
(50) (growth,e-commerce,international,b2b)	25.93

Earnings Intelligence - FDX 2021/06/24

Business summary

FedEx Corp. is a holding company, which engages in the provision of a portfolio of transportation, e-commerce, and business services. It operates through the following segments: FedEx Express, FedEx Ground, FedEx Freight, FedEx Services, and Corporate, Other, and Eliminations. The FedEx Express segment consists of domestic and international shipping services for delivery of packages and freight. The FedEx Ground segment focuses on small-package ground delivery services. The FedEx Freight segment offers less-than-truckload freight services across all lengths of haul. The FedEx Services segment provides sales, marketing, information technology, communications, customer service, technical support, billing and collection services, and certain back-office functions. The Corporate, Other, and Eliminations segment includes corporate headquarters costs for executive officers and certain legal and finance functions, as well as certain other costs and credits not attributed to the company's core business. The company was founded by Frederick Wallace Smith on June 18, 1971 and is headquartered in Memphis, TN.

Supporting narratives:

Please refer to knowledge diagram for a complete set of supporting narratives.

challenge (Read more) - Back to HLA

In fiscal '21, we improved parcel and priority mix versus freight and economy, grew our small and medium customer base while penetrating e-commerce. In fact, we grew e-commerce parcel volume by more than $1 billion year-over-year out of Asia and Europe
High Level Abstractions:

(e-commerce,year-over-year,penetrating)
(e-commerce,volume,penetrating)
(volume,year-over-year,penetrating)
(e-commerce,volume,year-over-year,penetrating)
Inferred entity relationships (4)
(e-commerce,penetrating,year-over-year) [inferred]
(e-commerce,penetrating,volume) [inferred]
(penetrating,volume,year-over-year) [inferred]
(e-commerce,penetrating,volume,year-over-year) [inferred]

WIP (Read more) - Back to HLA

The US domestic parcel market is expected to surpass 107 million packages a day in calendar year '22, with e-commerce contributing 88% of total US market growth
High Level Abstractions:

(growth,e-commerce,volume,day)
Inferred entity relationships (15)
(e-commerce,growth,operating,revenue) [inferred]
(e-commerce,growth,margin,revenue) [inferred]
(e-commerce,growth,volume,year-over-year) [inferred]
(e-commerce,growth,international,margin) [inferred]
(e-commerce,growth,time) [inferred]
(growth,volume,yield) [inferred]
(day,e-commerce,ground_sunday) [inferred]
(e-commerce,growth,volume,yield) [inferred]
(e-commerce,growth,year-over-year) [inferred]
(day,e-commerce,ground_sunday,growth) [inferred]
(e-commerce,growth,recovery,volume) [inferred]
(e-commerce,growth,international,operating) [inferred]
(e-commerce,growth,international,revenue) [inferred]
(e-commerce,growth,performance,time) [inferred]
(e-commerce,growth,solutions) [inferred]

WIP (Read more) - Back to HLA

Excluding Amazon volume, the US domestic parcel market is expected to be 72 million packages a day in calendar year '22.
High Level Abstractions:

(growth,e-commerce,volume,day)
Inferred entity relationships (15)
(e-commerce,growth,operating,revenue) [inferred]
(e-commerce,growth,margin,revenue) [inferred]
(e-commerce,growth,volume,year-over-year) [inferred]
(e-commerce,growth,international,margin) [inferred]
(e-commerce,growth,time) [inferred]
(growth,volume,yield) [inferred]
(day,e-commerce,ground_sunday) [inferred]
(e-commerce,growth,volume,yield) [inferred]
(e-commerce,growth,year-over-year) [inferred]
(day,e-commerce,ground_sunday,growth) [inferred]
(e-commerce,growth,recovery,volume) [inferred]
(e-commerce,growth,international,operating) [inferred]
(e-commerce,growth,international,revenue) [inferred]
(e-commerce,growth,performance,time) [inferred]
(e-commerce,growth,solutions) [inferred]

WIP (Read more) - Back to HLA

This focus will flex all levers of our business, including volume growth, yield management, operational efficiency and network optimization.
High Level Abstractions:

(e-commerce,business,yield)
(growth,volume,business,yield)
(volume,business,yield)
(growth,e-commerce,volume,yield)
(growth,volume,yield)
(growth,e-commerce,business,yield)
(e-commerce,volume,yield)
(growth,business,yield)
Inferred entity relationships (37)
(business,growth,risk) [inferred]
(business,growth,recovery,volume) [inferred]
(business,e-commerce,yield) [inferred]
(business,e-commerce,united_states) [inferred]
(e-commerce,growth,operating,revenue) [inferred]
(business,growth,risk,volume) [inferred]
(business,e-commerce,growth,international) [inferred]
(business,e-commerce,growth,united_states) [inferred]
(e-commerce,growth,volume,yield) [inferred]
(business,growth,retail) [inferred]
(business,volume,wage) [inferred]
(e-commerce,growth,year-over-year) [inferred]
(business,e-commerce,growth,revenue) [inferred]
(business,e-commerce,growth,yield) [inferred]
(business,growth,volume,yield) [inferred]
(e-commerce,growth,recovery,volume) [inferred]
(e-commerce,growth,international,operating) [inferred]
(e-commerce,growth,international,revenue) [inferred]
(e-commerce,growth,solutions) [inferred]
(business,e-commerce,revenue) [inferred]
(e-commerce,growth,margin,revenue) [inferred]
(e-commerce,growth,volume,year-over-year) [inferred]
(business,e-commerce,growth,volume) [inferred]
(business,e-commerce,operating) [inferred]
(e-commerce,growth,international,margin) [inferred]
(business,growth,united_states) [inferred]
(e-commerce,growth,time) [inferred]
(growth,volume,yield) [inferred]
(business,e-commerce,recovery) [inferred]
(business,growth,international,revenue) [inferred]
(business,e-commerce,volume) [inferred]
(business,e-commerce,growth,year-over-year) [inferred]
(business,growth,international) [inferred]
(e-commerce,growth,performance,time) [inferred]
(business,growth,yield) [inferred]
(business,e-commerce,growth,recovery) [inferred]
(business,growth,year-over-year) [inferred]

WIP (Read more) - Back to HLA

Average daily volume grew across all our customer segments, with US small and medium leading the way of 32% year-over-year growth.
High Level Abstractions:

(e-commerce,solutions,year-over-year)
(e-commerce,solutions,growth)
(growth,e-commerce,volume,year-over-year)
Inferred entity relationships (14)
(e-commerce,growth,operating,revenue) [inferred]
(e-commerce,growth,margin,revenue) [inferred]
(e-commerce,growth,volume,year-over-year) [inferred]
(e-commerce,growth,international,margin) [inferred]
(e-commerce,growth,time) [inferred]
(growth,volume,yield) [inferred]
(e-commerce,growth,volume,yield) [inferred]
(e-commerce,solutions,volume) [inferred]
(e-commerce,growth,year-over-year) [inferred]
(e-commerce,growth,recovery,volume) [inferred]
(e-commerce,growth,international,operating) [inferred]
(e-commerce,growth,international,revenue) [inferred]
(e-commerce,growth,performance,time) [inferred]
(e-commerce,growth,solutions) [inferred]

WIP (Read more) - Back to HLA

In FY22, we will continue to drive a robust growth strategy, capitalizing on global economic recovery and e-commerce. This focus will flex all levers of our business, including volume growth, yield management, operational efficiency and network optimization
High Level Abstractions:

(growth,volume,business,economic)
(growth,e-commerce,volume,recovery)
(e-commerce,business,recovery)
(growth,volume,business,recovery)
(growth,volume,business,global)
(e-commerce,volume,recovery)
(growth,volume,global)
(growth,e-commerce,business,recovery)
(growth,e-commerce,business,volume)
(e-commerce,business,volume)
(growth,e-commerce,volume,global)
Inferred entity relationships (39)
(business,growth,risk) [inferred]
(business,e-commerce,yield) [inferred]
(e-commerce,growth,operating,revenue) [inferred]
(business,growth,risk,volume) [inferred]
(business,e-commerce,growth,international) [inferred]
(business,e-commerce,growth,united_states) [inferred]
(e-commerce,growth,year-over-year) [inferred]
(business,e-commerce,revenue) [inferred]
(e-commerce,growth,margin,revenue) [inferred]
(e-commerce,growth,volume,year-over-year) [inferred]
(business,e-commerce,growth,volume) [inferred]
(business,e-commerce,operating) [inferred]
(global,growth,year-over-year) [inferred]
(business,growth,international,revenue) [inferred]
(e-commerce,volume,yield) [inferred]
(business,e-commerce,growth,year-over-year) [inferred]
(business,growth,yield) [inferred]
(business,e-commerce,growth,recovery) [inferred]
(business,e-commerce,united_states) [inferred]
(global,growth,volume) [inferred]
(e-commerce,recovery,volume) [inferred]
(e-commerce,growth,volume,yield) [inferred]
(business,growth,retail) [inferred]
(business,e-commerce,growth,revenue) [inferred]
(business,e-commerce,growth,yield) [inferred]
(e-commerce,growth,recovery,volume) [inferred]
(business,growth,volume,yield) [inferred]
(e-commerce,growth,international,operating) [inferred]
(e-commerce,growth,international,revenue) [inferred]
(e-commerce,growth,solutions) [inferred]
(e-commerce,growth,international,margin) [inferred]
(e-commerce,growth,time) [inferred]
(business,growth,united_states) [inferred]
(growth,volume,yield) [inferred]
(business,e-commerce,recovery) [inferred]
(business,e-commerce,volume) [inferred]
(business,growth,international) [inferred]
(e-commerce,growth,performance,time) [inferred]
(business,growth,year-over-year) [inferred]

WIP (Read more) - Back to HLA

In FY22, we will continue to drive a robust growth strategy, capitalizing on global economic recovery and e-commerce
High Level Abstractions:

(growth,business,drive,fy22)
(growth,volume,business,fy22)
(growth,e-commerce,volume,fy22)
Inferred entity relationships (7)
(business,drive,global,growth) [inferred]
(business,drive,growth,recovery) [inferred]
(business,drive,e-commerce,growth) [inferred]
(business,drive,growth,investments) [inferred]
(fy22,growth,year-over-year) [inferred]
(business,drive,economic,growth) [inferred]
(growth,volume,yield) [inferred]

WIP (Read more) - Back to HLA

Average daily volume grew across all our customer segments, with US small and medium leading the way of 32% year-over-year growth. E-commerce also drove 28% year-over-year growth in our returns business through April
High Level Abstractions:

(growth,business,year-over-year)
(growth,e-commerce,year-over-year)
(growth,e-commerce,business,year-over-year)
Inferred entity relationships (33)
(business,growth,risk) [inferred]
(business,growth,recovery,volume) [inferred]
(business,e-commerce,yield) [inferred]
(business,e-commerce,united_states) [inferred]
(e-commerce,growth,operating,revenue) [inferred]
(business,growth,risk,volume) [inferred]
(business,e-commerce,growth,international) [inferred]
(business,e-commerce,growth,united_states) [inferred]
(e-commerce,growth,volume,yield) [inferred]
(business,growth,retail) [inferred]
(e-commerce,growth,year-over-year) [inferred]
(business,e-commerce,growth,revenue) [inferred]
(business,e-commerce,growth,yield) [inferred]
(business,growth,volume,yield) [inferred]
(e-commerce,growth,recovery,volume) [inferred]
(e-commerce,growth,international,operating) [inferred]
(e-commerce,growth,international,revenue) [inferred]
(e-commerce,growth,solutions) [inferred]
(business,e-commerce,revenue) [inferred]
(e-commerce,growth,margin,revenue) [inferred]
(e-commerce,growth,volume,year-over-year) [inferred]
(business,e-commerce,growth,volume) [inferred]
(business,e-commerce,operating) [inferred]
(e-commerce,growth,international,margin) [inferred]
(business,growth,united_states) [inferred]
(e-commerce,growth,time) [inferred]
(business,e-commerce,recovery) [inferred]
(business,growth,international,revenue) [inferred]
(business,e-commerce,volume) [inferred]
(business,growth,international) [inferred]
(business,growth,yield) [inferred]
(e-commerce,growth,performance,time) [inferred]
(business,e-commerce,growth,recovery) [inferred]

WIP (Read more) - Back to HLA

Average daily volume grew across all our customer segments, with US small and medium leading the way of 32% year-over-year growth
High Level Abstractions:

(growth,e-commerce,business,volume)
Inferred entity relationships (25)
(business,e-commerce,yield) [inferred]
(business,e-commerce,united_states) [inferred]
(e-commerce,growth,operating,revenue) [inferred]
(business,e-commerce,growth,international) [inferred]
(business,e-commerce,growth,united_states) [inferred]
(e-commerce,growth,volume,yield) [inferred]
(e-commerce,growth,year-over-year) [inferred]
(business,e-commerce,growth,revenue) [inferred]
(business,e-commerce,growth,yield) [inferred]
(e-commerce,growth,recovery,volume) [inferred]
(e-commerce,growth,international,operating) [inferred]
(e-commerce,growth,international,revenue) [inferred]
(e-commerce,growth,solutions) [inferred]
(business,e-commerce,revenue) [inferred]
(e-commerce,growth,margin,revenue) [inferred]
(e-commerce,growth,volume,year-over-year) [inferred]
(business,e-commerce,operating) [inferred]
(e-commerce,growth,international,margin) [inferred]
(e-commerce,growth,time) [inferred]
(growth,volume,yield) [inferred]
(business,e-commerce,recovery) [inferred]
(business,e-commerce,volume) [inferred]
(business,e-commerce,growth,year-over-year) [inferred]
(e-commerce,growth,performance,time) [inferred]
(business,e-commerce,growth,recovery) [inferred]

WIP (Read more) - Back to HLA

So we're very confident about the return of our commercial business here in the United States.. . However, as I mentioned, 90% of the market growth will be e-commerce
High Level Abstractions:

(growth,business,united_states)
(growth,e-commerce,business,united_states)
(e-commerce,business,united_states)
Inferred entity relationships (34)
(business,growth,risk) [inferred]
(business,e-commerce,yield) [inferred]
(business,growth,recovery,volume) [inferred]
(business,e-commerce,united_states) [inferred]
(e-commerce,growth,operating,revenue) [inferred]
(business,growth,risk,volume) [inferred]
(business,e-commerce,growth,international) [inferred]
(business,e-commerce,growth,united_states) [inferred]
(e-commerce,growth,volume,yield) [inferred]
(business,growth,retail) [inferred]
(e-commerce,growth,year-over-year) [inferred]
(business,e-commerce,growth,revenue) [inferred]
(business,e-commerce,growth,yield) [inferred]
(business,growth,volume,yield) [inferred]
(e-commerce,growth,recovery,volume) [inferred]
(e-commerce,growth,international,operating) [inferred]
(e-commerce,growth,international,revenue) [inferred]
(e-commerce,growth,solutions) [inferred]
(business,e-commerce,revenue) [inferred]
(e-commerce,growth,margin,revenue) [inferred]
(e-commerce,growth,volume,year-over-year) [inferred]
(business,e-commerce,growth,volume) [inferred]
(business,e-commerce,operating) [inferred]
(e-commerce,growth,international,margin) [inferred]
(e-commerce,growth,time) [inferred]
(business,e-commerce,recovery) [inferred]
(business,growth,international,revenue) [inferred]
(business,e-commerce,volume) [inferred]
(business,e-commerce,growth,year-over-year) [inferred]
(business,growth,international) [inferred]
(business,growth,yield) [inferred]
(e-commerce,growth,performance,time) [inferred]
(business,e-commerce,growth,recovery) [inferred]
(business,growth,year-over-year) [inferred]

WIP (Read more) - Back to HLA

As our international business and e-commerce in the US continued to grow, Express revenue grew 32% over Q4 last year, with adjusted operating margin up 340 basis points
High Level Abstractions:

(growth,e-commerce,revenue,international)
(growth,revenue,margin,international)
(growth,e-commerce,business,revenue)
(growth,revenue,international,business)
(e-commerce,business,revenue)
(growth,e-commerce,international,business)
(growth,revenue,operating,international)
(growth,international,business)
Inferred entity relationships (41)
(business,growth,risk) [inferred]
(business,e-commerce,yield) [inferred]
(e-commerce,growth,operating,revenue) [inferred]
(business,growth,risk,volume) [inferred]
(growth,international,operating) [inferred]
(business,e-commerce,growth,international) [inferred]
(business,e-commerce,growth,united_states) [inferred]
(e-commerce,growth,year-over-year) [inferred]
(business,e-commerce,revenue) [inferred]
(e-commerce,growth,margin,revenue) [inferred]
(e-commerce,growth,volume,year-over-year) [inferred]
(business,e-commerce,growth,volume) [inferred]
(business,e-commerce,operating) [inferred]
(growth,international,operating,revenue) [inferred]
(growth,international,performance) [inferred]
(growth,international,margin,revenue) [inferred]
(business,growth,international,revenue) [inferred]
(business,e-commerce,growth,year-over-year) [inferred]
(business,growth,yield) [inferred]
(business,e-commerce,growth,recovery) [inferred]
(business,growth,recovery,volume) [inferred]
(business,e-commerce,united_states) [inferred]
(growth,international,margin) [inferred]
(e-commerce,growth,volume,yield) [inferred]
(business,growth,retail) [inferred]
(business,e-commerce,growth,revenue) [inferred]
(business,e-commerce,growth,yield) [inferred]
(e-commerce,growth,recovery,volume) [inferred]
(business,growth,volume,yield) [inferred]
(e-commerce,growth,international,operating) [inferred]
(e-commerce,growth,international,revenue) [inferred]
(e-commerce,growth,solutions) [inferred]
(e-commerce,growth,international,margin) [inferred]
(e-commerce,growth,time) [inferred]
(business,growth,united_states) [inferred]
(business,e-commerce,recovery) [inferred]
(growth,international,performance,revenue) [inferred]
(business,e-commerce,volume) [inferred]
(business,growth,international) [inferred]
(e-commerce,growth,performance,time) [inferred]
(business,growth,year-over-year) [inferred]

WIP (Read more) - Back to HLA

We are working very closely with customers to leverage the full flexibility of weekend operations so they can meet the demands of e-commerce every day of the week. This is evident in the growth we saw in Ground Sunday deliveries with 56% more packages delivered on Sunday in Q4 than last year
High Level Abstractions:

(growth,e-commerce,day,ground_sunday)
(e-commerce,day,ground_sunday)
Inferred entity relationships (3)
(day,e-commerce,growth,volume) [inferred]
(day,e-commerce,ground_sunday) [inferred]
(day,e-commerce,ground_sunday,growth) [inferred]

WIP (Read more) - Back to HLA

Excluding Amazon volume, the US domestic parcel market is expected to be 72 million packages a day in calendar year '22
High Level Abstractions:

(growth,volume,day,amazon)
(e-commerce,day,amazon)
(volume,day,amazon)
(e-commerce,volume,day,amazon)
(growth,e-commerce,day,amazon)
Inferred entity relationships (22)
(e-commerce,growth,operating,revenue) [inferred]
(day,e-commerce,growth,volume) [inferred]
(e-commerce,growth,volume,yield) [inferred]
(e-commerce,growth,year-over-year) [inferred]
(day,e-commerce,ground_sunday,growth) [inferred]
(e-commerce,growth,recovery,volume) [inferred]
(e-commerce,growth,international,operating) [inferred]
(e-commerce,growth,international,revenue) [inferred]
(e-commerce,growth,solutions) [inferred]
(e-commerce,growth,margin,revenue) [inferred]
(e-commerce,growth,volume,year-over-year) [inferred]
(amazon,day,e-commerce,growth) [inferred]
(e-commerce,growth,international,margin) [inferred]
(e-commerce,growth,time) [inferred]
(amazon,day,e-commerce,volume) [inferred]
(growth,volume,yield) [inferred]
(day,e-commerce,ground_sunday) [inferred]
(amazon,day,e-commerce) [inferred]
(e-commerce,volume,yield) [inferred]
(amazon,day,volume) [inferred]
(e-commerce,growth,performance,time) [inferred]
(amazon,day,growth,volume) [inferred]

WIP (Read more) - Back to HLA

Enterprise growth in fiscal year '22 will be primarily driven by US domestic e-commerce growth, followed by strength in B2B and international and a focus on revenue quality.
High Level Abstractions:

(growth,e-commerce,revenue,international)
(growth,revenue,international,b2b)
(growth,e-commerce,revenue,b2b)
(growth,international,b2b)
(growth,e-commerce,international,b2b)
Inferred entity relationships (29)
(b2b,growth,revenue,volume) [inferred]
(e-commerce,growth,operating,revenue) [inferred]
(b2b,growth,retail) [inferred]
(growth,international,margin) [inferred]
(b2b,growth,service,volume) [inferred]
(growth,international,operating) [inferred]
(b2b,growth,providers,volume) [inferred]
(b2b,growth,technology,volume) [inferred]
(e-commerce,growth,volume,yield) [inferred]
(b2b,e-commerce,growth,international) [inferred]
(b2b,growth,retail,volume) [inferred]
(e-commerce,growth,year-over-year) [inferred]
(e-commerce,growth,recovery,volume) [inferred]
(e-commerce,growth,international,operating) [inferred]
(e-commerce,growth,international,revenue) [inferred]
(b2b,e-commerce,growth,revenue) [inferred]
(e-commerce,growth,solutions) [inferred]
(b2b,growth,international,revenue) [inferred]
(e-commerce,growth,margin,revenue) [inferred]
(e-commerce,growth,volume,year-over-year) [inferred]
(e-commerce,growth,international,margin) [inferred]
(e-commerce,growth,time) [inferred]
(growth,international,operating,revenue) [inferred]
(growth,international,performance) [inferred]
(growth,international,margin,revenue) [inferred]
(b2b,growth,retail,revenue) [inferred]
(growth,international,performance,revenue) [inferred]
(b2b,growth,international) [inferred]
(e-commerce,growth,performance,time) [inferred]

WIP (Read more) - Back to HLA

As our international business and e-commerce in the US continued to grow, Express revenue grew 32% over Q4 last year, with adjusted operating margin up 340 basis points.
High Level Abstractions:

(growth,revenue,operating,margin)
(growth,international,operating)
(growth,e-commerce,international,margin)
(growth,e-commerce,revenue,margin)
(growth,e-commerce,international,operating)
(growth,e-commerce,revenue,operating)
(growth,international,margin)
Inferred entity relationships (25)
(growth,margin,quarterly,revenue) [inferred]
(e-commerce,growth,operating,revenue) [inferred]
(growth,international,margin) [inferred]
(growth,margin,revenue,time) [inferred]
(growth,international,operating) [inferred]
(growth,margin,opportunities,revenue) [inferred]
(growth,operating,time) [inferred]
(e-commerce,growth,volume,yield) [inferred]
(growth,operating,revenue,time) [inferred]
(growth,margin,operating,revenue) [inferred]
(e-commerce,growth,year-over-year) [inferred]
(e-commerce,growth,recovery,volume) [inferred]
(e-commerce,growth,international,revenue) [inferred]
(e-commerce,growth,international,operating) [inferred]
(e-commerce,growth,solutions) [inferred]
(e-commerce,growth,margin,revenue) [inferred]
(e-commerce,growth,volume,year-over-year) [inferred]
(e-commerce,growth,international,margin) [inferred]
(e-commerce,growth,time) [inferred]
(growth,international,operating,revenue) [inferred]
(growth,international,performance) [inferred]
(growth,international,margin,revenue) [inferred]
(growth,international,performance,revenue) [inferred]
(growth,operating,quarterly,revenue) [inferred]
(e-commerce,growth,performance,time) [inferred]

WIP (Read more) - Back to HLA

But, as we've said, the pandemic accelerated, the dramatic and rapid shift in the growth of e-commerce, and at the same time, as you noted there, put some pressure in areas along the way as well, which is really why the performance at Ground in '21 has been nothing short of stellar
High Level Abstractions:

(growth,e-commerce,performance,time)
(growth,time,e-commerce)
Inferred entity relationships (14)
(e-commerce,growth,operating,revenue) [inferred]
(e-commerce,growth,margin,revenue) [inferred]
(e-commerce,growth,volume,year-over-year) [inferred]
(e-commerce,growth,international,margin) [inferred]
(e-commerce,growth,time) [inferred]
(e-commerce,growth,volume,yield) [inferred]
(e-commerce,growth,year-over-year) [inferred]
(growth,time,topology) [inferred]
(growth,performance,time) [inferred]
(e-commerce,growth,recovery,volume) [inferred]
(e-commerce,growth,international,operating) [inferred]
(e-commerce,growth,international,revenue) [inferred]
(e-commerce,growth,performance,time) [inferred]
(e-commerce,growth,solutions) [inferred]

WIP (Read more) - Back to HLA

The exceptional financial performance was driven by our robust growth strategy and focused execution on three key areas: e-commerce, operational excellence and digital innovation.
High Level Abstractions:

(growth,e-commerce,performance,digital)
Inferred entity relationships (13)
(e-commerce,growth,operating,revenue) [inferred]
(e-commerce,growth,margin,revenue) [inferred]
(e-commerce,growth,volume,year-over-year) [inferred]
(e-commerce,growth,international,margin) [inferred]
(e-commerce,growth,time) [inferred]
(e-commerce,growth,volume,yield) [inferred]
(e-commerce,growth,year-over-year) [inferred]
(growth,performance,time) [inferred]
(e-commerce,growth,recovery,volume) [inferred]
(e-commerce,growth,international,operating) [inferred]
(e-commerce,growth,international,revenue) [inferred]
(e-commerce,growth,performance,time) [inferred]
(e-commerce,growth,solutions) [inferred]

WIP (Read more) - Back to HLA

So, we don't believe there's any risk there in our small business growth, we've also had internationally
High Level Abstractions:

(growth,business,risk)
(volume,commercial,risk)
(volume,commercial,business,risk)
(growth,volume,business,risk)
Inferred entity relationships (13)
(business,growth,risk) [inferred]
(business,growth,recovery,volume) [inferred]
(business,commercial,growth,volume) [inferred]
(business,growth,risk,volume) [inferred]
(business,commercial,united_states,volume) [inferred]
(business,growth,united_states) [inferred]
(commercial,risk,volume) [inferred]
(business,growth,international,revenue) [inferred]
(business,growth,retail) [inferred]
(business,growth,international) [inferred]
(business,growth,volume,yield) [inferred]
(business,growth,yield) [inferred]
(business,growth,year-over-year) [inferred]

WIP (Read more) - Back to HLA

These improvements are driven in part by both, B2B and B2C volume growth as well as enhancements in route optimization technology, which drove up the average number of stops the service providers made per hour by 3.6% versus Q4 of the previous fiscal year
High Level Abstractions:

(growth,volume,b2c,technology)
(volume,technology,b2c)
(volume,technology,service,growth)
(volume,technology,service,b2c)
(growth,volume,b2b,technology)
(growth,volume,b2c,service)
(growth,volume,b2b,service)
(volume,technology,growth)
Inferred entity relationships (14)
(b2b,growth,revenue,volume) [inferred]
(b2c,growth,providers,volume) [inferred]
(growth,service,technology,volume) [inferred]
(b2b,growth,international,revenue) [inferred]
(b2b,growth,retail) [inferred]
(growth,technology,volume) [inferred]
(b2b,growth,service,volume) [inferred]
(b2b,growth,providers,volume) [inferred]
(b2b,growth,technology,volume) [inferred]
(b2c,growth,service,volume) [inferred]
(b2b,growth,retail,revenue) [inferred]
(b2b,growth,retail,volume) [inferred]
(b2b,growth,international) [inferred]
(b2c,growth,technology,volume) [inferred]

WIP (Read more) - Back to HLA

These improvements are driven in part by both, B2B and B2C volume growth as well as enhancements in route optimization technology, which drove up the average number of stops the service providers made per hour by 3.6% versus Q4 of the previous fiscal year.
High Level Abstractions:

(growth,volume,b2c,providers)
(growth,volume,b2b,providers)
(volume,technology,service,providers)
(volume,technology,providers)
Inferred entity relationships (10)
(b2b,growth,revenue,volume) [inferred]
(b2b,growth,international,revenue) [inferred]
(b2b,growth,retail) [inferred]
(b2b,growth,service,volume) [inferred]
(b2b,growth,technology,volume) [inferred]
(b2c,growth,service,volume) [inferred]
(b2b,growth,retail,revenue) [inferred]
(b2b,growth,retail,volume) [inferred]
(b2b,growth,international) [inferred]
(b2c,growth,technology,volume) [inferred]

WIP (Read more) - Back to HLA

However, as I mentioned, 90% of the market growth will be e-commerce. And so, there will be no settling of the B2C volume within the Ground network
High Level Abstractions:

(growth,volume,b2c,e-commerce)
Inferred entity relationships (13)
(e-commerce,growth,operating,revenue) [inferred]
(e-commerce,growth,margin,revenue) [inferred]
(e-commerce,growth,volume,year-over-year) [inferred]
(e-commerce,growth,international,margin) [inferred]
(e-commerce,growth,time) [inferred]
(growth,volume,yield) [inferred]
(e-commerce,growth,volume,yield) [inferred]
(e-commerce,growth,year-over-year) [inferred]
(e-commerce,growth,recovery,volume) [inferred]
(e-commerce,growth,international,operating) [inferred]
(e-commerce,growth,international,revenue) [inferred]
(e-commerce,growth,performance,time) [inferred]
(e-commerce,growth,solutions) [inferred]

WIP (Read more) - Back to HLA

FedEx Ground's strategic focus on efficiency continued to reap benefits in Q4, as seen in our ongoing improvements in density. These improvements are driven in part by both, B2B and B2C volume growth as well as enhancements in route optimization technology, which drove up the average number of stops the service providers made per hour by 3.6% versus Q4 of the previous fiscal year
High Level Abstractions:

(growth,volume,b2c,b2b)
Inferred entity relationships (4)
(b2c,growth,service,volume) [inferred]
(b2c,growth,providers,volume) [inferred]
(growth,volume,yield) [inferred]
(b2c,growth,technology,volume) [inferred]

WIP (Read more) - Back to HLA

However, with retail inventories relative to sales at historic lows, we expect solid B2B volume growth this fiscal year.. . In fiscal year '22, we will continue to execute against our revenue quality strategy.
High Level Abstractions:

(growth,volume,b2b,revenue)
Inferred entity relationships (8)
(b2b,growth,retail,revenue) [inferred]
(b2b,growth,international,revenue) [inferred]
(b2b,growth,retail) [inferred]
(b2b,growth,retail,volume) [inferred]
(b2b,growth,international) [inferred]
(b2b,growth,service,volume) [inferred]
(b2b,growth,providers,volume) [inferred]
(b2b,growth,technology,volume) [inferred]

WIP (Read more) - Back to HLA

However, with retail inventories relative to sales at historic lows, we expect solid B2B volume growth this fiscal year.
High Level Abstractions:

(growth,revenue,b2b,retail)
(growth,retail,b2b)
(growth,volume,b2b,retail)
(growth,retail,volume)
Inferred entity relationships (10)
(b2b,growth,revenue,volume) [inferred]
(b2b,growth,international,revenue) [inferred]
(b2b,growth,retail) [inferred]
(b2b,growth,service,volume) [inferred]
(b2b,growth,providers,volume) [inferred]
(b2b,growth,technology,volume) [inferred]
(b2b,growth,retail,revenue) [inferred]
(b2b,growth,retail,volume) [inferred]
(growth,retail,volume) [inferred]
(b2b,growth,international) [inferred]

WIP (Read more) - Back to HLA

Freight blew out this quarter with 38% revenue growth and their highest quarterly operating margin ever at 16.1%. They also topped $1 billion in operating income for the full year for the first time
High Level Abstractions:

(growth,revenue,operating,margin)
(growth,revenue,margin,quarterly)
(growth,revenue,operating,quarterly)
Inferred entity relationships (6)
(growth,margin,quarterly,revenue) [inferred]
(growth,margin,operating,revenue) [inferred]
(growth,operating,revenue,time) [inferred]
(growth,margin,revenue,time) [inferred]
(growth,margin,opportunities,revenue) [inferred]
(growth,operating,time) [inferred]

WIP (Read more) - Back to HLA

They also topped $1 billion in operating income for the full year for the first time.
High Level Abstractions:

(growth,time,income)
(growth,revenue,margin,time)
(growth,revenue,operating,time)
(growth,time,operating)
Inferred entity relationships (8)
(growth,margin,quarterly,revenue) [inferred]
(growth,margin,opportunities,revenue) [inferred]
(growth,operating,time) [inferred]
(growth,income,margin,revenue) [inferred]
(growth,operating,quarterly,revenue) [inferred]
(growth,margin,operating,revenue) [inferred]
(growth,operating,revenue,time) [inferred]
(growth,income,operating,revenue) [inferred]

WIP (Read more) - Back to HLA

Freight blew out this quarter with 38% revenue growth and their highest quarterly operating margin ever at 16.1%. They also topped $1 billion in operating income for the full year for the first time.
High Level Abstractions:

(growth,revenue,margin,income)
(growth,revenue,operating,income)
Inferred entity relationships (3)
(growth,income,margin,revenue) [inferred]
(growth,income,time) [inferred]
(growth,income,operating,revenue) [inferred]

WIP (Read more) - Back to HLA

In addition, the transformation efforts in Europe and US domestic will generate margin improvement opportunities.
High Level Abstractions:

(growth,revenue,margin,opportunities)
Inferred entity relationships (3)
(growth,margin,quarterly,revenue) [inferred]
(growth,margin,operating,revenue) [inferred]
(growth,margin,revenue,time) [inferred]

WIP (Read more) - Back to HLA

While peak surcharges played a significant role in our international performance in fiscal year '21, it was not the majority of our revenue growth
High Level Abstractions:

(growth,international,performance)
(growth,revenue,international,performance)
Inferred entity relationships (6)
(growth,international,margin,revenue) [inferred]
(growth,international,performance,revenue) [inferred]
(growth,international,margin) [inferred]
(growth,international,operating,revenue) [inferred]
(growth,international,performance) [inferred]
(growth,international,operating) [inferred]

WIP (Read more) - Back to HLA

While peak surcharges played a significant role in our international performance in fiscal year '21, it was not the majority of our revenue growth. In fiscal '21, we improved parcel and priority mix versus freight and economy, grew our small and medium customer base while penetrating e-commerce
High Level Abstractions:

(growth,revenue,freight)

WIP (Read more) - Back to HLA

In closing, we are adding shareholder value by driving profitable revenue growth, expanding margins, generating strong free cash flow, focusing capital spending into the greatest areas of return, strengthening our balance sheet and improving cash return to shareholders
High Level Abstractions:

(growth,revenue,cash)

WIP (Read more) - Back to HLA

In FY22, we will continue to drive a robust growth strategy, capitalizing on global economic recovery and e-commerce.
High Level Abstractions:

(growth,business,drive,recovery)
(growth,business,drive,economic)
(growth,business,drive,global)
(growth,business,drive,e-commerce)
Inferred entity relationships (20)
(e-commerce,growth,operating,revenue) [inferred]
(global,growth,volume) [inferred]
(business,drive,growth,recovery) [inferred]
(e-commerce,growth,volume,yield) [inferred]
(business,drive,e-commerce,growth) [inferred]
(e-commerce,growth,year-over-year) [inferred]
(business,drive,growth,investments) [inferred]
(e-commerce,growth,recovery,volume) [inferred]
(e-commerce,growth,international,operating) [inferred]
(e-commerce,growth,international,revenue) [inferred]
(e-commerce,growth,solutions) [inferred]
(e-commerce,growth,margin,revenue) [inferred]
(e-commerce,growth,volume,year-over-year) [inferred]
(e-commerce,growth,international,margin) [inferred]
(business,drive,economic,growth) [inferred]
(e-commerce,growth,time) [inferred]
(global,growth,year-over-year) [inferred]
(business,drive,global,growth) [inferred]
(business,drive,fy22,growth) [inferred]
(e-commerce,growth,performance,time) [inferred]

WIP (Read more) - Back to HLA

Our fourth quarter and fiscal 2021 results reflect the tremendous momentum in our business and reinforce our growth strategy and investments across our network to grow our capabilities, improve collaboration and drive efficiency
High Level Abstractions:

(growth,business,drive,investments)
Inferred entity relationships (5)
(business,drive,global,growth) [inferred]
(business,drive,growth,recovery) [inferred]
(business,drive,e-commerce,growth) [inferred]
(business,drive,fy22,growth) [inferred]
(business,drive,economic,growth) [inferred]

WIP (Read more) - Back to HLA

Global trade volume has surpassed pre-pandemic levels and is on course for its fastest year of growth in over a decade
High Level Abstractions:

(growth,year-over-year,trade)
(growth,year-over-year,volume,pre-pandemic)
(growth,year-over-year,volume,trade)
(growth,year-over-year,pre-pandemic)
Inferred entity relationships (4)
(growth,trade,volume,year-over-year) [inferred]
(growth,pre-pandemic,year-over-year) [inferred]
(growth,pre-pandemic,volume,year-over-year) [inferred]
(growth,trade,year-over-year) [inferred]

WIP (Read more) - Back to HLA

Global trade volume has surpassed pre-pandemic levels and is on course for its fastest year of growth in over a decade. Global air cargo capacity remained down 10% year-over-year as of April, mainly due to the reduction in passenger value capacity
High Level Abstractions:

(growth,year-over-year,global)
Inferred entity relationships (1)
(global,growth,volume) [inferred]

WIP (Read more) - Back to HLA

The FY22 adjusted EPS range we provided corresponds to 13% to 18% year-over-year growth on top of record FY21 earnings.
High Level Abstractions:

(growth,year-over-year,fy22)
(growth,year-over-year,eps)

WIP (Read more) - Back to HLA

The FY22 adjusted EPS range we provided corresponds to 13% to 18% year-over-year growth on top of record FY21 earnings.. . I'd make the following highlights behind that.
High Level Abstractions:

(growth,year-over-year,fy21)

WIP (Read more) - Back to HLA

I think, even Henry and I would be amazed looking back in time if we thought FedEx Ground was going to be the enormous entity it is today with substantial growth prospects and an awful lot of that, Henry is due to your leadership and insight, your remarkable professional in an area which is very arcane and very poorly understood, and many, many quarters, because of the topology of networks and how they actually operate.
High Level Abstractions:

(growth,time,topology)

WIP (Read more) - Back to HLA

I think, even Henry and I would be amazed looking back in time if we thought FedEx Ground was going to be the enormous entity it is today with substantial growth prospects and an awful lot of that, Henry is due to your leadership and insight, your remarkable professional in an area which is very arcane and very poorly understood, and many, many quarters, because of the topology of networks and how they actually operate
High Level Abstractions:

(growth,time,quarters)
(growth,time,fedex_ground)
Inferred entity relationships (1)
(growth,time,topology) [inferred]

WIP (Read more) - Back to HLA

But, as we've said, the pandemic accelerated, the dramatic and rapid shift in the growth of e-commerce, and at the same time, as you noted there, put some pressure in areas along the way as well, which is really why the performance at Ground in '21 has been nothing short of stellar.
High Level Abstractions:

(growth,time,performance)

WIP (Read more) - Back to HLA

And so, some customers, yes, they did require changes in their portfolio, a change in mix to meet their business need because many of them saw explosive growth, especially in our retail segment and, of course, in our health care.
High Level Abstractions:

(growth,retail,health)

WIP (Read more) - Back to HLA

And so, some customers, yes, they did require changes in their portfolio, a change in mix to meet their business need because many of them saw explosive growth, especially in our retail segment and, of course, in our health care
High Level Abstractions:

(growth,retail,business)
Inferred entity relationships (10)
(business,growth,risk) [inferred]
(business,growth,recovery,volume) [inferred]
(business,growth,international,revenue) [inferred]
(business,growth,risk,volume) [inferred]
(growth,retail,volume) [inferred]
(business,growth,international) [inferred]
(business,growth,volume,yield) [inferred]
(business,growth,united_states) [inferred]
(business,growth,yield) [inferred]
(business,growth,year-over-year) [inferred]

WIP (Read more) - Back to HLA

In fiscal '21, we improved parcel and priority mix versus freight and economy, grew our small and medium customer base while penetrating e-commerce
High Level Abstractions:

(e-commerce,volume,year-over-year,freight)
(e-commerce,year-over-year,economy)
(e-commerce,year-over-year,freight)
(e-commerce,volume,year-over-year,economy)
Inferred entity relationships (4)
(e-commerce,freight,volume,year-over-year) [inferred]
(e-commerce,economy,volume,year-over-year) [inferred]
(e-commerce,economy,year-over-year) [inferred]
(e-commerce,freight,year-over-year) [inferred]

WIP (Read more) - Back to HLA

In fact, we grew e-commerce parcel volume by more than $1 billion year-over-year out of Asia and Europe.
High Level Abstractions:

(e-commerce,volume,year-over-year,europe)
(e-commerce,year-over-year,asia)
(e-commerce,europe,asia,volume)
(e-commerce,volume,year-over-year,asia)
(e-commerce,europe,volume)
(e-commerce,europe,year-over-year)
(e-commerce,europe,asia,year-over-year)
Inferred entity relationships (14)
(e-commerce,europe,growth) [inferred]
(asia,e-commerce,europe,growth) [inferred]
(e-commerce,europe,service) [inferred]
(e-commerce,europe,volume,year-over-year) [inferred]
(asia,e-commerce,volume,year-over-year) [inferred]
(asia,e-commerce,europe,volume) [inferred]
(e-commerce,volume,yield) [inferred]
(e-commerce,europe,intercontinental) [inferred]
(asia,e-commerce,europe,year-over-year) [inferred]
(e-commerce,europe,volume) [inferred]
(asia,e-commerce,europe,intercontinental) [inferred]
(asia,e-commerce,year-over-year) [inferred]
(e-commerce,europe,product) [inferred]
(e-commerce,europe,year-over-year) [inferred]

WIP (Read more) - Back to HLA

Fiscal year '21 parcel volume was very strong across our portfolio of e-commerce solutions. Average daily volume grew across all our customer segments, with US small and medium leading the way of 32% year-over-year growth
High Level Abstractions:

(e-commerce,volume,solutions)
Inferred entity relationships (1)
(e-commerce,solutions,year-over-year) [inferred]

WIP (Read more) - Back to HLA

We actually see and have had tremendous momentum, as I mentioned, the $1 billion growth from an e-commerce perspective between Europe and Asia, and that's intercontinental.
High Level Abstractions:

(e-commerce,europe,intercontinental)
(e-commerce,europe,asia,intercontinental)
Inferred entity relationships (12)
(e-commerce,europe,growth) [inferred]
(asia,e-commerce,europe,growth) [inferred]
(e-commerce,europe,service) [inferred]
(e-commerce,europe,volume,year-over-year) [inferred]
(asia,e-commerce,volume,year-over-year) [inferred]
(asia,e-commerce,europe,volume) [inferred]
(asia,e-commerce,europe,year-over-year) [inferred]
(e-commerce,europe,intercontinental) [inferred]
(e-commerce,europe,volume) [inferred]
(asia,e-commerce,year-over-year) [inferred]
(e-commerce,europe,product) [inferred]
(e-commerce,europe,year-over-year) [inferred]

WIP (Read more) - Back to HLA

We actually see and have had tremendous momentum, as I mentioned, the $1 billion growth from an e-commerce perspective between Europe and Asia, and that's intercontinental
High Level Abstractions:

(e-commerce,europe,asia,growth)
(e-commerce,europe,growth)
Inferred entity relationships (12)
(e-commerce,europe,growth) [inferred]
(e-commerce,europe,service) [inferred]
(e-commerce,europe,volume,year-over-year) [inferred]
(asia,e-commerce,volume,year-over-year) [inferred]
(asia,e-commerce,europe,volume) [inferred]
(asia,e-commerce,europe,year-over-year) [inferred]
(e-commerce,europe,intercontinental) [inferred]
(e-commerce,europe,volume) [inferred]
(asia,e-commerce,europe,intercontinental) [inferred]
(asia,e-commerce,year-over-year) [inferred]
(e-commerce,europe,product) [inferred]
(e-commerce,europe,year-over-year) [inferred]

WIP (Read more) - Back to HLA

Customers are very interested in both, our new Europe to US overnight service and e-commerce product expansion. On the Europe to US lane, we have strong demand with a healthy mix of small and large businesses
High Level Abstractions:

(e-commerce,europe,service)
(e-commerce,europe,product)
Inferred entity relationships (7)
(e-commerce,europe,growth) [inferred]
(e-commerce,europe,service) [inferred]
(e-commerce,europe,intercontinental) [inferred]
(e-commerce,europe,volume,year-over-year) [inferred]
(e-commerce,europe,volume) [inferred]
(e-commerce,europe,product) [inferred]
(e-commerce,europe,year-over-year) [inferred]

WIP (Read more) - Back to HLA

And we're also collaborating with our customers on solutions that will leverage the full flexibility of our seven-day operations and benefit from our expanded regional and local solutions for e-commerce shippers that will allow them to reach their customers, both quickly as well as cost effectively
High Level Abstractions:

(e-commerce,solutions,seven-day)

WIP (Read more) - Back to HLA

And we're also collaborating with our customers on solutions that will leverage the full flexibility of our seven-day operations and benefit from our expanded regional and local solutions for e-commerce shippers that will allow them to reach their customers, both quickly as well as cost effectively.
High Level Abstractions:

(e-commerce,solutions,cost)
Inferred entity relationships (2)
(e-commerce,solutions,volume) [inferred]
(e-commerce,solutions,year-over-year) [inferred]

WIP (Read more) - Back to HLA

Ground substantially improved margins and earned the most operating profit in their history. As our international business and e-commerce in the US continued to grow, Express revenue grew 32% over Q4 last year, with adjusted operating margin up 340 basis points
High Level Abstractions:

(e-commerce,business,operating)
Inferred entity relationships (12)
(business,e-commerce,revenue) [inferred]
(business,e-commerce,yield) [inferred]
(business,e-commerce,united_states) [inferred]
(business,e-commerce,growth,volume) [inferred]
(business,e-commerce,growth,international) [inferred]
(business,e-commerce,recovery) [inferred]
(business,e-commerce,growth,united_states) [inferred]
(business,e-commerce,volume) [inferred]
(business,e-commerce,growth,revenue) [inferred]
(business,e-commerce,growth,year-over-year) [inferred]
(business,e-commerce,growth,yield) [inferred]
(business,e-commerce,growth,recovery) [inferred]

WIP (Read more) - Back to HLA

It is important to note when reviewing composite US domestic yields that weights and zone will decrease, putting pressure on yields as we grow in e-commerce
High Level Abstractions:

(e-commerce,yields)

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So we're very confident about the return of our commercial business here in the United States.
High Level Abstractions:

(volume,business,united_states)
(volume,commercial,business,united_states)
(volume,commercial,united_states)
Inferred entity relationships (3)
(business,commercial,growth,volume) [inferred]
(business,commercial,risk,volume) [inferred]
(commercial,united_states,volume) [inferred]

WIP (Read more) - Back to HLA

So, we don't believe there's any risk there in our small business growth, we've also had internationally. We also believe that volume is very sticky
High Level Abstractions:

(volume,commercial,business,growth)
(volume,commercial,growth)
Inferred entity relationships (4)
(business,commercial,risk,volume) [inferred]
(business,commercial,united_states,volume) [inferred]
(growth,volume,yield) [inferred]
(commercial,growth,volume) [inferred]

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As we look beyond this fiscal year, we expect residential volumes to grow significantly faster than commercial volume.
High Level Abstractions:

(volume,commercial,volumes)

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I believe this e-commerce volume as a result is quite sticky. That being said, we continue to refine our commercial and network strategies to be prepared for when commercial capacity does come back.
High Level Abstractions:

(volume,commercial,strategies)

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The inability to hire team members, particularly package handlers, has driven wage rates higher and create inefficiency in our networks as we use over time to cover open shifts and route volume around known constraints just as a few examples
High Level Abstractions:

(volume,business,wage)
(volume,business,time)
Inferred entity relationships (1)
(business,volume,yield) [inferred]

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As such, we're taking bold actions across the business to address service issues and prepare for sustained volume increases, including continued investments in people, capacity and technology to optimize our networks.
High Level Abstractions:

(volume,business,technology)
(volume,technology,optimize)
(volume,technology,investments)
(volume,technology,service,investments)
(volume,technology,service,optimize)

WIP (Read more) - Back to HLA

So with record growth has come some tough but necessary decisions to protect our employees, reduce our backlogs and staff to our business volume. This continues to be the driving force behind our business decisions
High Level Abstractions:

(volume,staff,backlogs)
(volume,business,staff)
(volume,staff,employees)
Inferred entity relationships (1)
(staff,volume,year-over-year) [inferred]

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And while the situation has begun to abate, delivering a successful peak season when we anticipate significant year-over-year volume increases will require additional flexibility and creativity on the part of our management, staff and frontline team members while maintaining our Safety Above All culture
High Level Abstractions:

(volume,year-over-year,staff)
(volume,staff,abate)
Inferred entity relationships (1)
(staff,volume,year-over-year) [inferred]

WIP (Read more) - Back to HLA

And while the situation has begun to abate, delivering a successful peak season when we anticipate significant year-over-year volume increases will require additional flexibility and creativity on the part of our management, staff and frontline team members while maintaining our Safety Above All culture.
High Level Abstractions:

(volume,staff,safety_above_all)
(volume,year-over-year,safety_above_all)
Inferred entity relationships (1)
(staff,volume,year-over-year) [inferred]

WIP (Read more) - Back to HLA

As we look at '22 and '23, we absolutely think that you're going to see a greater than our historical average from a year-over-year price increase. As I mentioned this past year, when we look at our domestic volume, we repriced about 45% of our large customer segment.
High Level Abstractions:

(volume,year-over-year,repriced)

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In fact, we grew e-commerce parcel volume by more than $1 billion year-over-year out of Asia and Europe. To a large extent, due to its lightweight nature and limited relative line-haul capacity requirements, we were able to price e-commerce very competitively
High Level Abstractions:

(volume,year-over-year,line-haul)

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As we look beyond calendar year '22, we forecast that the US domestic parcel market will reach 172 million packages a day in calendar year 2026.
High Level Abstractions:

(volume,day,forecast)

WIP (Read more) - Back to HLA

As such, we're taking bold actions across the business to address service issues and prepare for sustained volume increases, including continued investments in people, capacity and technology to optimize our networks
High Level Abstractions:

(volume,technology,service,business)

WIP (Read more) - Back to HLA

So with record growth has come some tough but necessary decisions to protect our employees, reduce our backlogs and staff to our business volume
High Level Abstractions:

(volume,staff,growth)
Inferred entity relationships (1)
(staff,volume,year-over-year) [inferred]

Target rule match count: 168.0 Challenge: 0.00 Momentum: 0.00 WIP: 0.50