Complex Event Analysis - Report 2020/02/27

Momentum supporting factors

  • (college, snhu)
  • (for-profit, snhu)
  • (snhu, would-be)
  • (snhu, unwittingly)
  • (school, snhu)
  • (reoriented, snhu)
  • (obstacles, snhu)
  • (net_promoter_scores, snhu)
  • (learners, snhu)
  • No challenge supporting factor found

    Work-in-progress supporting factors

  • (snhu, world_report)
  • (phone, snhu)
  • Complex Event Time Series Summary - REPORT


    Time PeriodChallengeMomentumWIP
    Report 2020/02/274.65 70.54 24.81

    High Level Abstraction (HLA) combined

    High Level Abstraction (HLA)Report 2020/02/27
    (1) (college,snhu)100.00
    (2) (for-profit,snhu)54.35
    (3) (snhu,would-be)44.20
    (4) (snhu,world_report)42.75
    (5) (snhu,unwittingly)41.30
    (6) (school,snhu)39.13
    (7) (reoriented,snhu)30.43
    (8) (phone,snhu)27.54
    (9) (obstacles,snhu)24.64
    (10) (net_promoter_scores,snhu)21.74
    (11) (learners,snhu)18.84

    Complex Event Analysis - REPORT 2020/02/27

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    Supporting narratives:

    • momentum (Read more)
      • This unusual level of assistance is a key reason that SNHU.s online programs have extremely high Net Promoter Scores (9.6 out of 10) and a graduation rate.about 50%.topping that of virtually every community college (and far above that of costlier, for-profit rivals, which have come under fire for low graduation rates).
        SNHU has been open with would-be competitors, offering tours and visits to executives from other educational institutions
      • High Level Abstractions:
        • (for-profit,snhu)
        • (college,snhu)
        • (net_promoter_scores,snhu)
        • Inferred entity relationships (4)
        • (snhu,world_report) [inferred]
        • (college,snhu) [inferred]
        • (snhu,would-be) [inferred]
        • (snhu,unwittingly) [inferred]

    • momentum (Read more)
      • The swift personal response makes prospective students much more likely to choose SNHU.
        What obstacles must be removed.
        Decisions about a prospect.s financial aid package and how much previous college courses would count toward an SNHU degree were resolved within days instead of weeks or months.
        What are the social, emotional, and functional dimensions of the job.
        Ads for the online program were completely reoriented toward later-life learners
      • High Level Abstractions:
        • (college,snhu)
        • (obstacles,snhu)
        • Inferred entity relationships (4)
        • (snhu,world_report) [inferred]
        • (college,snhu) [inferred]
        • (snhu,would-be) [inferred]
        • (snhu,unwittingly) [inferred]

    • momentum (Read more)
      • This unusual level of assistance is a key reason that SNHU.s online programs have extremely high Net Promoter Scores (9.6 out of 10) and a graduation rate.about 50%.topping that of virtually every community college (and far above that of costlier, for-profit rivals, which have come under fire for low graduation rates).
        SNHU has been open with would-be competitors, offering tours and visits to executives from other educational institutions.
      • High Level Abstractions:
        • (snhu,would-be)
        • Inferred entity relationships (2)
        • (snhu,world_report) [inferred]
        • (snhu,unwittingly) [inferred]

    • momentum (Read more)
      • But what it has done, with laser focus, is ensure that its hundreds and hundreds of processes are tailored to the job students are hiring the school for.
        Many organizations have unwittingly designed innovation processes that produce inconsistent and disappointing outcomes.
      • High Level Abstractions:
        • (snhu,unwittingly)
        • Inferred entity relationships (2)
        • (snhu,world_report) [inferred]
        • (snhu,would-be) [inferred]

    • momentum (Read more)
      • But what it has done, with laser focus, is ensure that its hundreds and hundreds of processes are tailored to the job students are hiring the school for.
        Many organizations have unwittingly designed innovation processes that produce inconsistent and disappointing outcomes
      • High Level Abstractions:
        • (school,snhu)
        • Inferred entity relationships (4)
        • (snhu,world_report) [inferred]
        • (snhu,would-be) [inferred]
        • (snhu,unwittingly) [inferred]
        • (school,snhu) [inferred]

    • momentum (Read more)
      • The swift personal response makes prospective students much more likely to choose SNHU.
        What obstacles must be removed.
        Decisions about a prospect.s financial aid package and how much previous college courses would count toward an SNHU degree were resolved within days instead of weeks or months.
        What are the social, emotional, and functional dimensions of the job.
        Ads for the online program were completely reoriented toward later-life learners.
      • High Level Abstractions:
        • (reoriented,snhu)
        • (learners,snhu)
        • Inferred entity relationships (3)
        • (snhu,world_report) [inferred]
        • (snhu,would-be) [inferred]
        • (snhu,unwittingly) [inferred]

    • momentum (Read more)
      • we consider hiring can often go well beyond just offerings from companies.)
        This insight emerged over the past two decades in a course taught by Clay at Harvard Business School. HBR, December 2005.) The theory of jobs to be done was developed in part as a complement to the theory of disruptive innovation.which at its core is about competitive responses to innovation: It explains and predicts the behavior of companies in danger of being disrupted and helps them understand which new entrants pose the greatest threats.
        The focus on knowing more about customers has taken firms in the wrong direction.
        But disruption theory doesn.t tell you how to create products and services that customers want to buy
      • High Level Abstractions:
        • (jobs)
        • Inferred entity relationships (12)
        • (jobs,president_obama) [inferred]
        • (jobs,unemployment) [inferred]
        • (jobs,workers) [inferred]
        • (jobs,president_trump) [inferred]
        • (jobs,transportation) [inferred]
        • (jobs,wage) [inferred]
        • (jobs,reform) [inferred]
        • (jobs,taxes) [inferred]
        • (jobs,policies) [inferred]
        • (jobs,unionized) [inferred]
        • (jobs,manufacturing) [inferred]
        • (jobs,quarters) [inferred]

    • momentum (Read more)
      • The university.s longtime bread-and-butter strategy had relied on appealing to a traditional student body: 18-year-olds, fresh out of high school, continuing their education. Marketing and outreach were generic, targeting everyone, and so were the policies and delivery models that served the school.
        SNHU had an online .distance learning
      • High Level Abstractions:
        • (school)
        • Inferred entity relationships (1)
        • (school,snhu) [inferred]

    • momentum (Read more)
      • On average, online students are 30 years old, juggling work and family, and trying to squeeze in an education. Often they still carry debt from an earlier college experience. They.re not looking for social activities or a campus scene. They need higher education to provide just four things: convenience, customer service, credentials, and speedy completion times
      • High Level Abstractions:
        • (college)
        • Inferred entity relationships (1)
        • (college,snhu) [inferred]

    • challenge (Read more)
      • Some surface unpredictably (dress for an out-of-town business meeting after the airline lost my suitcase); some regularly (pack a healthful lunch for my daughter to take to school). When we buy a product, we essentially .hire. it to help us do a job. If it does the job well, the next time we.re confronted with the same job, we tend to hire that product again
      • High Level Abstractions:
        • (school)
        • Inferred entity relationships (3)
        • (product,revenue,subscription) [inferred]
        • (product,revenue,spending) [inferred]
        • (school,snhu) [inferred]

    • challenge (Read more)
      • one father says, holding back tears as his young son chirps, .Congratulations, Daddy!.
        But perhaps most important, SNHU realized that enrolling prospects in their first class was only the beginning of doing the job. The school sets up each new online student with a personal adviser, who stays in constant contact.and notices red flags even before the students might
      • High Level Abstractions:
        • (school)
        • Inferred entity relationships (1)
        • (school,snhu) [inferred]

    • WIP (Read more)
      • It.s a simple but powerful way of making sure a company doesn.t unintentionally abandon the insights that brought it success in the first place.
        A good case in point is Southern New Hampshire University, which has been lauded by U.S. News & World Report (and other publications) as one of the most innovative colleges in America. After enjoying a 34% compounded annual growth rate for six years, SNHU was closing in on $535 million in annual revenues at the end of fiscal 2016.
        Like many similar academic institutions, SNHU once struggled to find a way to distinguish itself and survive
      • High Level Abstractions:
        • (snhu,world_report)
        • Inferred entity relationships (2)
        • (snhu,would-be) [inferred]
        • (snhu,unwittingly) [inferred]

    • WIP (Read more)
      • After enjoying a 34% compounded annual growth rate for six years, SNHU was closing in on $535 million in annual revenues at the end of fiscal 2016.
        Like many similar academic institutions, SNHU once struggled to find a way to distinguish itself and survive
      • High Level Abstractions:
        • (revenues,snhu)
        • Inferred entity relationships (8)
        • (snhu,world_report) [inferred]
        • (revenues,tts) [inferred]
        • (revenues,sentiment) [inferred]
        • (revenues,wealth) [inferred]
        • (revenues,trading) [inferred]
        • (snhu,would-be) [inferred]
        • (revenues,volumes) [inferred]
        • (snhu,unwittingly) [inferred]

    • WIP (Read more)
      • So responding to a prospective student.s inquiry with a generic e-mail 24 hours later would often miss the window of opportunity. Understanding the context, SNHU set an internal goal of a follow-up phone call within eight and a half minutes. The swift personal response makes prospective students much more likely to choose SNHU.
        What obstacles must be removed.
        Decisions about a prospect.s financial aid package and how much previous college courses would count toward an SNHU degree were resolved within days instead of weeks or months.
        What are the social, emotional, and functional dimensions of the job.
        Ads for the online program were completely reoriented toward later-life learners
      • High Level Abstractions:
        • (phone,snhu)
        • Inferred entity relationships (3)
        • (snhu,world_report) [inferred]
        • (snhu,would-be) [inferred]
        • (snhu,unwittingly) [inferred]

    • WIP (Read more)
      • as president Paul LeBlanc describes it. Yet it had attracted a steady stream of students who wanted to resume an aborted run at a college education. Though the online program was a decade old, it was treated as a side project, and the university put almost no resources into it.
        On paper, both traditional and online students might look similar
      • High Level Abstractions:
        • (college)
        • Inferred entity relationships (1)
        • (college,snhu) [inferred]

    Target rule match count: 30.0 Challenge: 0.02 Momentum: 0.35 WIP: 0.12