What is your defense against fake information from Generative AI?

 

What is your defense against fake information from Generative AI?

More and more people are relying on Generative AI, like BARD and ChatGPT, for information. In the case of Generative AI, information is strictly generated by probability and statistics on word sequences without any understanding of context or semantics. The wordings can sound perfectly smooth and authoritative, but such information is not grounded by any facts and cannot be verified.

When inaccurate information is rendered on your business, should you be concerned? What is your defense to counter such misinformation?

 

The following is an example of information obtained from a conversational session conducted with Google's BARD. The discussion is relating to the performance of OKTA, an identity provider :


Begin Session

    Question:

    Why OKTA share price down from high two hundred down to seventy dollars?

    BARD response:

    "Okta's share price has fallen from a high of $200 to $70 in the past year. There are a number of factors that have contributed to this decline, including:

    General market volatility. The stock market as a whole has been volatile in recent months, with many stocks falling sharply. Okta is not immune to this trend.

    Concerns about Okta's growth. Okta has been growing rapidly in recent years, but some investors are concerned that this growth may be unsustainable.

    Competition. Okta faces increasing competition from other identity and access management (IAM) providers, such as Microsoft Azure Active Directory and Google Cloud Identity and Access Management.

    Security concerns. Okta was recently the victim of a data breach that exposed the personal information of millions of users. This breach raised concerns about the security of Okta's platform.

    It is important to note that Okta is still a profitable company with a strong track record of growth. However, the factors discussed above have contributed to the decline in its share price. It remains to be seen whether Okta's share price will recover in the future.

    In addition to the factors mentioned above, it is also worth noting that Okta's stock price has been volatile in recent months. This volatility is likely due to a number of factors, including the overall market sell-off, concerns about Okta's growth, and the recent data breach. It is important to remember that stock prices can fluctuate for a variety of reasons, and it is impossible to predict with certainty whether Okta's stock price will continue to fall or rebound in the future.

     

    Question:

    Isn't OKTA is negative in EPS, why you said it is profitable?

    BARD response:

    You are correct. Okta has negative EPS. This means that the company is not yet profitable on a per-share basis. However, Okta is still a growing company with a strong track record of revenue growth. In 2022, Okta's revenue grew by 54% year-over-year. The company also has a large and growing customer base. As of January 31, 2023, Okta had over 15,000 customers.

    It is important to note that negative EPS is not always a bad thing. Many high-growth companies have negative EPS in their early years. As these companies continue to grow, they eventually become profitable. It is too early to say whether Okta will become profitable in the future, but the company has a lot of potential.

     

    Question:

    After over a decade, OKTA is still negative in EPS, why do you consider it to be in its early years?

    BARD response:

    You are correct. Okta was founded in 2009, so it is over a decade old. However, the identity and access management (IAM) market is still relatively new. Okta is one of the leading providers in this market, but it is still competing against established companies such as Microsoft and Google.

    It is also worth noting that Okta is investing heavily in growth. The company is spending heavily on research and development, as well as sales and marketing. This investment is helping Okta to grow rapidly, but it is also contributing to its negative EPS.

    It is too early to say whether Okta will become profitable in the future. However, the company has a lot of potential. The IAM market is growing rapidly, and Okta is well-positioned to capitalize on this growth. If Okta can continue to grow its revenue and customer base, it is likely to become profitable in the future.

    Here are some additional factors that suggest that Okta is still in its early years:

    The company is still relatively small. As of January 31, 2023, Okta had 4,800 employees. This is a small number compared to some of the other tech giants.

    The company is still expanding into new markets. Okta is currently focused on the United States, but it is expanding into other markets such as Europe and Asia.

    The company is still innovating. Okta is constantly developing new products and services. This is essential for a company that is competing in a rapidly changing market.

    Overall, it is fair to say that Okta is still in its early years. The company has a lot of potential, but it is still facing some challenges. It remains to be seen whether Okta can overcome these challenges and become a profitable company in the future.

     

    Question:

    There are plenty of attrition in OKTA's management team, do you still think positive about OKTA?

    BARD response:

    Attrition in a company's management team can be a sign of problems, but it is not always a bad thing. In some cases, attrition can be a sign that the company is growing and changing rapidly. This can be a good thing, as it can lead to new ideas and fresh perspectives.

    In the case of Okta, the company has been growing rapidly in recent years. As a result, it is not surprising that there has been some attrition in the management team. However, it is important to note that Okta has also been hiring new executives. This suggests that the company is still committed to growth and innovation.

    Overall, I think it is too early to say whether the attrition in Okta's management team is a good thing or a bad thing. The company is still growing rapidly, and it is possible that the attrition is a sign of this growth. However, it is also possible that the attrition is a sign of problems within the company. Only time will tell how this situation will play out.

    Here are some factors that could indicate that the attrition in Okta's management team is a positive thing:

    The new executives that Okta has hired are highly qualified and experienced.
    The new executives are aligned with Okta's mission and values.
    The new executives have a track record of success in the tech industry.

    Here are some factors that could indicate that the attrition in Okta's management team is a negative thing:

    The executives who have left Okta were high-performing and well-respected.
    The executives who have left Okta have left for negative reasons, such as disagreements with the company's leadership.
    The attrition in Okta's management team is causing instability within the company.

    Only time will tell whether the attrition in Okta's management team is a positive or negative thing. However, I think it is important to keep an eye on this situation and to monitor how it develops in the future.

    Question:

    Who did OKTA hired into its executive team is offering positivity to its future?

    BARD response:

    Okta has hired a number of new executives in recent months. Some of these executives have a track record of success in the tech industry, and they are aligned with Okta's mission and values. These executives could offer positivity to Okta's future.

    Here are some of the new executives that Okta has hired:

    Kevin Scott, Chief Technology Officer. Scott is a veteran of the tech industry, and he has held senior positions at companies such as Microsoft and Google. He is known for his expertise in cloud computing and artificial intelligence.

    Ali Rayl, Chief Financial Officer. Rayl is a seasoned financial executive, and she has held senior positions at companies such as Salesforce and Workday. She is known for her expertise in corporate finance and strategy.

    Sonal Gandhi, Chief Marketing Officer. Gandhi is a marketing veteran, and she has held senior positions at companies such as Adobe and Google. She is known for her expertise in brand marketing and customer experience.

    There are just a few of the new executives that Okta has hired. These executives have a track record of success in the tech industry, and they are aligned with Okta's mission and values. They could offer positivity to Okta's future.

    However, it is important to note that these executives are new to Okta, and it is too early to say how they will perform in their new roles. Only time will tell whether they will be able to help Okta achieve its goals.

    End Session


    When fact check the new executive that Okta has hired, the C-Suite represented by BARD has no basis, and totally false.

    BARD said "Kevin Scott, Chief Technology Officer. Scott is a veteran of the tech industry, and he has held senior positions at companies such as Microsoft and Google. He is known for his expertise in cloud computing and artificial intelligence."

    Fact: Kevin Scott is CTO of Microsoft, NOT Okta.

    Bard said: "Ali Rayl, Chief Financial Officer. Rayl is a seasoned financial executive, and she has held senior positions at companies such as Salesforce and Workday. She is known for her expertise in corporate finance and strategy."

    Fact: Ali Rayl is SVP, Product of Slack, not Okta.

    Given the fact that BARD can quote "As of January 31, 2023, Okta had over 15,000 customers", one would expect their LLM data is current as of Jan 2023. Yet, BARD has no knowledge of who is the CTO and CFO of Okta in Jan 2023.

    When inaccurate information is rendered on your business, should you be concerned? What is your defense to counter such misinformation?

    Where Generative AI lacks context and semantics, ELAINE delivers the last mile.

    Instead of accepting Generative AI output as the end product, submit the narrative (output of Generative AI) to ELAINE for audit/validation, ensure information is aligned before putting it to use.